HRD Integrated Services Policies

HRD Integrated Services has a range of policies and procedures that support its operations as an RTO. Learners and employers can access the policies that are most relevant to their situation.

Assessment policy

HRD supports rigorous assessment processes that address knowledge and skills required for each unit of competency, that cover duty of care obligations and that recognise the critical safety nature of much of the work that's carried out in rail.

Read more about assessment …

Conduct Policy

HRD Integrated Services aims to provide a positive learning environment. This conduct policy covers academic misconduct (including cheating) and behaviour that affects the learning process or work performance ofothers.

Read the conduct policy …

Access and equity policy

HRD Integrated Services adheres to principles of access, equity and equal opportunity. Our Access, equity and conduct policy aims to ensure that its practices are as inclusive as possible and that no one is unreasonably prevented from accessing HRD services.

Go to access and equity information …

Learner Performance and Progress

Courses in rail signalling and rail high voltage can be demanding. HRD Integrated Services has a Learner Performance and Progress Policy and procedure to explain what's required to maintain satisfactory progress towards a qualification.

Find out about learner performance and progress requirements …

Complaints and appeals policy

HRD has a process in place to deal with complaints about assessment, the learning environment or other issues that may affect your relationship with HRD, its staff or other learners in your course. You can also appeal an assessment or other decision made by HRD.

Learn more about complaints and appeals …

Privacy Statement

HRD Integrated Services respects the right of individuals to feel confident in the confidentiality and privacy of the personal information they supply to HRD and that the data HRD gathers in relation to training will be securely maintained.

More about privacy …